Checks or indicators of our General System Quality

• Customer Satisfaction: Claims (Test: Customer communication, product quality and process quality, Analyzes claims by causes, by products and by reasons), Products not Served to Clients (Test: Amount of Customer Satisfaction, analyzes the product not delivered or returned on the total of orders placed), accepted orders on special offers (Test: Offers successfully implemented, analyze offers made to customers)

• Product Quality: Cold Process Control (Test: Cold tunnel temperatures, Cutting plant, Cold cameras and delivery, Analyzes data averages obtained on several measurements), Microbiological Analysis (Test: Microbiological parameters and/or expiration date Product, Surfaces, Water y Environments analyzes the product status for consumption or the expiration date), Farms and Slaughterhouse Indicator (Test: Oblanca chicken quality Oblanca in the farms and the slaughterhouse, analyzes the second class chicken, weight means, aging and other chicken parameters), Report of not conform Product (Test: Nonconformities y corrective actions, analyzes the percentage of nonconformities by causes, decisions and zones)

• Process Quality: Incidents at Pier during the process (Test: logistics errors when preparing orders, examines the impact for total lines of order generated), Supplier Evaluation (Test: product quality and acquired service, analyzes all of our suppliers according to the rule ICP-Quality Provider Index)